Terms and Conditions

Welcome to the Brand Feedback Exchange!

These terms and conditions outline the rules and regulations for the use of Brand Feedback Exchange's Website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Brand Feedback Exchange if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refer to you, the person logged on to this website and compliant with the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client most appropriately for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services, by and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Cookies

We employ the use of cookies. By accessing Brand Feedback Exchange, you agree to use cookies in agreement with the Brand Feedback Exchange's Privacy Policy.

We use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Licence

Unless otherwise stated, Brand Feedback Exchange and/or its licensors own the intellectual property rights for all material on Brand Feedback Exchange. All intellectual property rights are reserved. You may access this from Brand Feedback Exchange for your own personal use subject to restrictions set in these terms and conditions.

    You must not:
  • Republish material from Brand Feedback Exchange.
  • Sell, rent or sub-license material from Brand Feedback Exchange.
  • Reproduce, duplicate or copy material from Brand Feedback Exchange.
  • Redistribute content from Brand Feedback Exchange.

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Brand Feedback Exchange does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Brand Feedback Exchange, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Brand Feedback Exchange shall not be liable for the Comments or any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Brand Feedback Exchange reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or cause a breach of these Terms and Conditions.

    You warrant and represent that:
  • You are entitled to post the Comments on our website and have all necessary licences and consents to do so.
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party.
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Brand Feedback Exchange a non-exclusive licence to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any forms, formats or media.

Your Key Responsibilities:

    You must comply with the following requirements when using our platform:
  • You agree to use our platform only in line with these terms, our Guidelines for Reviewers and our policies.
  • You must be over the age of 18 years old.
  • You must not undermine the security or integrity of our platform.
  • You must not use our platform in any way that might impair its functionality or interfere with other people’s use.
  • You must not introduce or upload anything to our platform that includes a virus or other malicious code.
  • You must not write, submit or be involved in the procurement of fake reviews. By fake reviews, we mean reviews that don’t reflect a genuine service or buying experience with a business, or reviews that have been left in an attempt to manipulate consumer perception, or negatively target a particular business.
  • You must not do anything that might be misleading, offensive, violates any law, infringes on the rights of others or does not comply with our Guidelines for Reviewers and our policies.
  • You must not modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer or extract the source code of any part of our platform.
  • You must not act in a manner that is abusive or disrespectful to a Trustpilot employee, partner, customer, or other users of the platform. We will not tolerate any abuse or bullying of our Trustpilot employees in any situation and that includes interaction with our support teams.
  • You must not write reviews which are of a marketing nature and/or use our platform for marketing purposes, including in relation to yourself, or any services, products and/or businesses.
  • You must not use our platform for the purposes of developing or providing any service or functionality which competes with our platform.

Disclaimer

    To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
  • limit or exclude our or your liability for death or personal injury
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.